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Terms & Conditions

Terms & Conditions

Your satisfaction is our priority. Items found to be defective within 14 days of purchase will receive a free exchange. Returns may be made within a period of 14 days of purchase when the product/s is/are returned unopened in the exact new condition for a full refund, otherwise a restocking fee of 19% applies. Returns made after the return period are not eligible for a return. The Buyer is responsible for all costs associated with the packaging, shipping , and insuring the products safe return to us in the exact original, new and complete condition. Products returned damaged, incomplete, or missing original packaging, accessories, manuals or any original content are not eligible for a return. Software, special orders, closeouts, and unique or one-off products are final sale and not exchangeable nor returnable. If the products meet the conditions for return herein then the buyer must contact us immediately to request a Return Merchandise Authorization number ( RMA number ). No returns are accepted without an RMA number. Once an RMA number has  been issued by us we will contact the Buyer to initiate the return with return shipping instructions. Upon our receipt of the returned Product/s we will inspect the item/s for condition, functionality, and content. If the return is satisfactory to us after our inspection, then we will issue an immediate refund, or in the case of an exchage an exchange will be processed.

Thank you for chosing Sonic Atomic.